Terms & Conditions

Last Updated: 20 August 2026

Please review these Terms and Conditions carefully before making a reservation.

By making a reservation, paying a deposit or other amount, checking in, entering the premises, or otherwise confirming your booking at Leopard’s Rock Bush Boutique, you acknowledge that you have read, understood and agreed to be bound by these Terms and Conditions.

These Terms and Conditions apply to the person making the reservation as well as all guests, visitors, children and other persons included in or associated with the booking. The person making the reservation is responsible for ensuring that all members of the party are aware of and comply with these Terms and Conditions.

Where a reservation is made through a third-party booking platform, these Terms and Conditions apply in addition to any applicable terms imposed by that booking platform.

1. Reservations

Reservations may be made telephonically or online and are subject to availability at the time of the reservation or booking.

All bookings are subject to our published Terms and Conditions.

Bookings and enquiries will be replied to by an employee or authorised representative of Leopard’s Rock Bush Boutique confirming the accommodation dates and all other applicable arrangements.

A booking will only be regarded as confirmed once any required deposit or payment has been received and confirmation has been issued by Leopard’s Rock Bush Boutique.

A deposit is payable when making a reservation or booking, with the balance payable prior to or at check-in, according to the payment arrangements communicated for the specific reservation.

In the event of premature departure, the full amount of the stay as originally booked and confirmed will remain payable.

Bookings are made on a first-come, first-served basis. Should we receive another request from a guest wishing to confirm the same dates before your payment has been received, we reserve the right to contact you and request payment.

You will be required to respond and make the required payment within 48 hours of such request. If payment or confirmation is not received within this period, the Suite may automatically be released and made available for other reservations.

Quoted availability does not constitute a guaranteed reservation until the booking has been confirmed by us.

Guest Information

If any member of your party has a medical condition, mobility limitation, disability or other requirement that may materially affect the stay, please inform us before confirming your booking.

All relevant details must be provided to us in writing at the time of booking so that we can advise whether the accommodation is suitable and whether any reasonable arrangements can be made.

Guests remain responsible for determining whether the accommodation and surrounding environment are suitable for their individual requirements.

Maximum Occupancy

We reserve the right to refuse admission where the number of persons arriving exceeds the maximum permitted occupancy of the Suite booked.

Children of all ages are included when determining maximum occupancy.

No additional guests may stay overnight unless approved by Management in advance.

We may also receive information from booking agents, travel websites, payment providers and other service providers involved in completing your reservation.

2. Power Supply and Service Interruptions

Guests acknowledge that power cuts, load shedding, water interruptions, telecommunications failures or other service interruptions may occur and may be beyond the control of Leopard’s Rock Bush Boutique.

Management and staff cannot be held responsible for interruptions caused by circumstances outside our reasonable control, including, but not limited to:

  • Load shedding;

  • Planned or unplanned Eskom outages;

  • Severe weather;

  • Fire;

  • Damage to infrastructure;

  • Municipal interruptions;

  • Telecommunications failures; or

  • Other utility or service-provider failures.

Where reasonably possible, we provide suitable alternatives such as rechargeable lights.

Such interruptions do not automatically constitute grounds for cancellation, compensation or a refund where they are outside the reasonable control of Leopard’s Rock Bush Boutique.

3. Minimum Stay

A minimum stay of 2 (two) nights may be required over weekends, high-demand periods and festive seasons.

If you require a Suite for only one night during these periods, you are welcome to submit a reservation request. We will check whether a suitable one-night gap exists between other confirmed reservations.

Minimum-stay requirements may vary according to availability, season and promotional offers.

4. Self-Catering

Leopard’s Rock Bush Boutique is a self-catering establishment.

Guests are responsible for providing their own food and beverages unless otherwise arranged.

Catering may be arranged where requested, available and confirmed in advance.

Any additional catering or services requested may be subject to additional charges.

5. Cancellation Policy

In the event that a guest cancels a reservation, the following cancellation fees will apply to the total confirmed booking amount:

  • 30 days or more prior to arrival: 0% cancellation fee

  • 21 days prior to arrival: 50% cancellation fee

  • 14 days prior to arrival: 75% cancellation fee

  • 7 days or fewer prior to arrival: 100% cancellation fee

Refunding of deposits for bookings remains subject to these Terms and Conditions and, where applicable, the discretion of Leopard’s Rock Bush Boutique.

Where a refund is approved, any reasonable non-refundable transaction, banking, payment gateway, booking platform or administrative charges already incurred may be deducted where legally permissible.

Failure to arrive for a confirmed reservation without cancelling it will be treated as a no-show, and the full booking amount may be forfeited.

Changes to booking dates are subject to availability and approval by Management and may result in a change in the applicable accommodation rate.

Special offers, promotional rates and discounted bookings may be subject to separate or stricter cancellation conditions where these have been disclosed at the time of booking.

6. Amendments by Leopard’s Rock Bush Boutique

In the unlikely event that we need to amend your reservation or booking, we will endeavour to confirm the change with you in writing before your arrival.

Where reasonably possible, we will offer suitable alternative arrangements.

Should you not be satisfied with the alternative arrangements offered in circumstances where Leopard’s Rock Bush Boutique is unable to provide the accommodation originally confirmed, we will refund payments received for the affected accommodation in full.

This provision does not apply in the same manner where changes result from circumstances outside our reasonable control, as described under the Force Majeure section below.

7. Force Majeure and Circumstances Beyond Our Control

Leopard’s Rock Bush Boutique will not be responsible for failure or delay in providing accommodation or services where this results from events that are reasonably beyond our control.

These may include, without limitation:

  • Natural disasters;

  • Flooding;

  • Fire;

  • Extreme weather;

  • Epidemics or pandemics;

  • Government restrictions;

  • Civil unrest;

  • Strikes;

  • Road closures;

  • Utility failures;

  • Load shedding;

  • Damage to infrastructure;

  • Wildlife-related incidents;

  • Security incidents; or

  • Any other event that could not reasonably have been prevented by Management.

Where such circumstances occur, Management will make reasonable efforts to assist affected guests, but refunds, postponements or credits will be considered according to the specific circumstances and applicable law.

8. Privacy and Personal Information

We take great care regarding personal information provided to us online, telephonically, electronically or in person and endeavour to ensure that it is used only for legitimate and stated purposes.

We do not sell guests' email addresses or personal information or provide such information to third parties for their own independent marketing purposes.

Personal information may, however, be processed or shared where reasonably necessary to manage a reservation or operate our business, including with booking platforms, payment providers, financial institutions, technology providers and professional advisers, or where disclosure is required by law.

Personal information is processed in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and our separate Privacy Policy, which is available on our website.

By making a reservation, guests acknowledge that certain personal information must be processed in order for us to administer and fulfil the booking.

9. Check-In

Check-in is available from 14:00 to 20:00.

Guests intending to arrive after 20:00 must contact us in advance.

Where a guest checks in after 20:00, a late check-in service fee of R200 per hour, or part thereof, may apply.

Early check-in will only be possible where:

  • The Suite is ready for occupation; and

  • Prior arrangements have been made and approved by Management.

Guests may be required to provide acceptable identification upon arrival.

Management reserves the right to refuse check-in where:

  • The booking cannot reasonably be verified;

  • Required payment has not been made;

  • The number of guests exceeds the permitted occupancy;

  • A guest refuses to comply with applicable booking conditions; or

  • Management reasonably believes that allowing admission may create a safety, security or serious disturbance risk.

10. Check-Out

Guests must vacate their Suite by 10:00 on the day of departure, unless another arrangement has been approved by Management.

Where the Suite is not vacated by 10:00, a late-departure service charge may become payable of an amount up to the cost of one additional night's accommodation.

Late check-out is subject to availability and must be arranged in advance.

A Management inspection may be conducted at or after check-out.

11. Parking

Free parking is provided to guests.

Leopard’s Rock Bush Boutique does not accept responsibility, to the extent permitted by law, for theft, loss or damage to vehicles or their contents while parked or manoeuvred on the property.

Parking takes place at the vehicle owner's risk.

Guests must park responsibly and be considerate at all times so that access for other vehicles, guests, emergency services and staff is not obstructed.

Guests must comply with all Estate road and parking rules.

12. Internet Access

Complimentary wireless internet access is provided to guests.

As internet connectivity is dependent on third-party telecommunications and network providers, we cannot guarantee uninterrupted availability, speed or quality of access at all times.

Guests are requested to use the internet responsibly and lawfully.

Guests may not use our internet connection to conduct unlawful activities, infringe intellectual property rights, distribute malicious software or access systems without authorisation.

13. Pricing

Accommodation tariffs are quoted per Suite and not per person, unless expressly stated otherwise.

Rates are subject to change.

We reserve the right to adjust tariffs according to:

  • Season;

  • Demand;

  • Availability;

  • Special events;

  • Festive periods;

  • Promotional campaigns; and

  • Other commercial considerations.

The rate applicable to your reservation will be clearly communicated when your booking is made or confirmed.

Any subsequent reduction in tariffs, discounted promotion or special offer will not apply retrospectively to an already confirmed booking.

The price displayed or confirmed at the time a reservation is accepted will apply, subject to the correction of any obvious or genuine pricing error where permitted by law.

14. Damage and Breakage Deposit

A R1,000 damage and breakage deposit, payable by EFT, must be paid before check-in to cover possible damage, loss or breakages during your stay.

Where applicable, the deposit will be refunded within approximately 48 hours after check-out, once Management has completed the inspection of the Suite.

The deposit may be applied towards:

  • Breakages;

  • Damage;

  • Missing items;

  • Lost keys;

  • Excessive cleaning;

  • Damage caused by smoking;

  • Unauthorised guests;

  • Damage to furniture, fittings or equipment; or

  • Any other loss caused by the guest or members of the guest's party.

Where the cost of damage or loss exceeds the R1,000 deposit, the guest remains liable for the outstanding amount.

The damage deposit does not limit the guest's liability to R1,000.

15. Conservation Fee

A conservation fee of R50 per person over the age of 16 years is payable on arrival.

Where the Estate or relevant authority changes the conservation fee, the applicable fee at the time of stay may apply.

16. Right of Admission Reserved

The right of admission is reserved.

Leopard’s Rock Bush Boutique is intended to offer guests a peaceful, relaxing bush experience.

Please respect other guests, residents, wildlife and neighbours.

Noise must be kept to a minimum, particularly at night.

No loud music, parties or disruptive behaviour will be tolerated.

As stated in our existing house rules:

“YOU PAY FOR SILENCE!!!!”

This reflects the importance placed on peace and quiet within the Estate.

No speakers, boom boxes or similar high-volume sound equipment are permitted.

Management reserves the right to determine what constitutes an unacceptable level of noise or behaviour.

Guests must immediately take corrective action if requested to do so by Management.

Where appropriate, up to three warnings may be issued in relation to excessive noise or music. On the third warning, guests may be instructed to vacate the premises without a refund.

Serious misconduct may result in immediate termination without the requirement for three warnings.

17. Behaviour Towards Staff and Other Guests

Foul language, intimidation, harassment, abuse, threats or violence towards Management, staff, other guests, Estate personnel or any other person will not be tolerated.

Management reserves the right to deny entry to or remove any guest who appears to be severely intoxicated, under the influence of illegal drugs, threatening, abusive or likely to endanger themselves, another person or property.

Any guest refused access or removed for such conduct will not automatically be entitled to a refund.

If a guest fails to comply with a reasonable request from Management, Management may terminate the booking immediately, subject to applicable law.

The guest may be instructed to vacate the Suite and leave the Estate immediately.

Estate Security or the South African Police Service may be contacted where Management considers this reasonably necessary.

18. Visitors and Unregistered Guests

Only guests included in the confirmed reservation may stay overnight.

Visitors who are not included in the reservation must be approved by Management where required.

Visitors remain subject to these Terms and Conditions and Estate rules while on the property.

The person who made the reservation remains responsible for the conduct of their visitors.

Management reserves the right to refuse or limit visitors where necessary for safety, privacy, security, maximum occupancy or the comfort of other guests.

19. Parties, Events and Gatherings

Unless specifically approved in writing by Management, Suites may not be used for:

  • Parties;

  • Functions;

  • Events;

  • Commercial gatherings;

  • Large social gatherings;

  • Photo or video productions; or

  • Any activity involving persons materially exceeding the number of registered guests.

Any event or gathering approved by Management may be subject to separate terms, deposits or charges.

20. Deliveries and Dangerous Materials

Guests may not arrange for the delivery of goods or materials to the accommodation without prior arrangement with Management.

Guests may not store, bring onto or place anywhere on the premises or Estate any unlawful, inflammable, highly combustible, hazardous or objectionable substance or liquid.

Nothing in this provision prevents the normal and responsible use of ordinary household or personal items permitted by Management.

21. Discrimination

It is our policy not to discriminate on the grounds of:

  • Race;

  • Colour;

  • Nationality;

  • Creed;

  • Sexual orientation;

  • Marital status;

  • Age;

  • Ethnic origin; or

  • Disability.

Guests are expected to adhere strictly to this policy.

Management may take appropriate action against any person who engages in discriminatory, abusive or threatening conduct, including requesting that the person leave the property where justified.

22. Complaints

If you experience a problem during your stay, please inform Management as soon as reasonably possible and preferably before check-out.

This gives us an opportunity to investigate and, where possible, correct the problem while you are still at the property.

Any verbal complaint should subsequently be confirmed in writing.

Where a matter cannot be resolved during the stay, the guest should notify Management in writing within two weeks following completion of the stay.

Failure to report an issue promptly may affect Management's ability to investigate the matter properly, verify the circumstances or take remedial action.

23. Payment and Settlement of Accounts

Outstanding balances should be settled on or before arrival/check-in and, in exceptional circumstances approved by Management, no later than the day following arrival.

No refund will automatically be made once an account has been settled except where a refund is required under these Terms and Conditions or applicable South African law.

A guest may not withhold an amount properly due under the booking merely because the guest has made a separate claim against Leopard’s Rock Bush Boutique, except where applicable law provides otherwise.

Guests remain responsible for all charges properly incurred during their stay.

24. Governance and Applicable Law

These Terms and Conditions and any reservation made with Leopard’s Rock Bush Boutique are governed by the laws of the Republic of South Africa.

Each provision of these Terms and Conditions is severable from the others.

If a clause or part of a clause is found by a competent court or authority to be invalid, unlawful or unenforceable, the remaining provisions will continue to be of full force and effect.

Nothing in these Terms and Conditions is intended to exclude, restrict or waive any consumer right that cannot lawfully be excluded under the Consumer Protection Act 68 of 2008, POPIA or any other applicable South African legislation.

25. Damages, Breakages and Lost Keys

Please take reasonable care of our accommodation, furniture, appliances and facilities.

Guests are responsible for breakages, loss or damage caused by themselves, their children, visitors or any other person included in their booking while occupying the Suite.

Guests may be charged the reasonable full repair or replacement cost of damaged, broken or missing property.

This also applies to any item that goes missing from the Suite during the guest's stay.

A check-out inspection by Management is compulsory where required and may be conducted before the damage deposit is refunded.

Lost keys, access devices, remotes or similar property may be charged at the applicable replacement cost, including any associated locksmith, programming or security costs reasonably incurred.

26. Toilets and Sewage System

No cigarette butts, cotton buds, tampons, sanitary pads, wipes or any other material other than toilet paper may be flushed down the toilets.

Guests may be charged for clearing a blockage where the blockage results from improper use.

Please note that we supply single-ply toilet paper to accommodate and protect the sewage system in use.

27. Lost Property

Items left behind in a Suite will be kept for approximately 3 (three) weeks.

After this period, unclaimed items may be donated to charity or responsibly disposed of.

Where a guest requests that a lost item be returned, packaging and courier costs will be for the guest's account and must be paid in advance.

Leopard’s Rock Bush Boutique cannot guarantee the recovery of items left behind and accepts no responsibility for items that cannot reasonably be located.

28. General Liability

While every reasonable precaution is taken to provide for the security and comfort of guests, guests remain responsible for their own property and personal safety.

Any loss, damage, theft, injury or accident should be reported to Management immediately.

Guests must exercise reasonable care while using the premises and facilities.

29. Use of Facilities and Indemnity

Staying at Leopard’s Rock Bush Boutique and using its services and facilities, including but not limited to the Suites, public areas, staircases, outdoor areas and swimming pools (collectively referred to as the “Facilities”), involves ordinary risks associated with accommodation and a natural bush environment.

Guests use the Facilities at their own risk to the extent permitted by South African law.

To the fullest extent permitted by applicable law, guests indemnify Leopard’s Rock Bush Boutique, its Management, owners, employees and representatives against losses, liabilities or costs arising from the guest's or related person's use of the Facilities or breach of these Terms and Conditions.

Leopard’s Rock Bush Boutique will not be liable for loss, damage, theft, injury or other loss suffered by a guest except to the extent that such liability cannot legally be excluded or limited.

This includes loss of property or valuables that have not been appropriately secured, including in the Mini Safe provided in each Suite.

Signing an indemnity form may be compulsory for every guest staying at Leopard’s Rock Bush Boutique.

Nothing contained in these Terms and Conditions excludes or limits liability to the extent that such exclusion or limitation is prohibited by South African law.

30. Swimming Pools

Guests acknowledge that swimming pools present an inherent risk.

There is no guarantee that a lifeguard will be present.

Guests using swimming pools do so at their own risk, subject to applicable law.

Children and persons who cannot swim competently must be appropriately supervised by a responsible adult at all times when near or using a swimming pool.

Guests must not:

  • Dive where it is unsafe to do so;

  • Run around wet pool areas;

  • Use glass containers in or immediately around the pool;

  • Tamper with pool equipment; or

  • Behave in a manner that creates an unreasonable danger to themselves or others.

Parents and guardians remain responsible for the supervision of children in their care.

31. Children

Children are welcome subject to the occupancy rules applicable to the relevant Suite.

Parents, guardians or accompanying responsible adults remain responsible for children at all times.

Leopard’s Rock Bush Boutique is situated in a bush and wildlife environment. Children should therefore be appropriately supervised when outdoors and around swimming pools, stairs, wildlife and other natural features.

32. Wildlife and Natural Environment

Leopard’s Rock Bush Boutique is situated within a natural bush environment where guests may encounter wildlife, insects, reptiles, birds and other animals.

Wild animals must be treated as wild at all times.

Guests must:

  • Maintain a safe distance from animals;

  • Never attempt to touch, catch or provoke wildlife;

  • Never feed wildlife;

  • Follow instructions from Management or Estate personnel;

  • Supervise children appropriately; and

  • Exercise reasonable care when walking or spending time outdoors.

Management cannot guarantee that any particular animal will or will not be encountered during a guest's stay.

Guests acknowledge that wildlife encounters form part of the natural environment in which the accommodation is situated.

33. No Smoking

In accordance with applicable legislation, fire-safety requirements and for the comfort of current and future guests, Leopard’s Rock Bush Boutique is a no-smoking establishment indoors.

Guests are not permitted to smoke anywhere inside a Suite, including while leaning or “hanging out” of windows.

Smoking is limited to designated or appropriate outdoor areas, including the patio/veranda, parking area and other areas permitted by Management.

Please use the ashtrays provided.

All cigarette butts must be properly extinguished and disposed of before re-entering the Suite.

We reserve the right to charge for damage, odours, cleaning or other costs caused by smoking.

A guest who repeatedly refuses to comply with the no-smoking rule may be requested to leave the premises.

Where a guest smokes in a bedroom or other prohibited indoor area, charges may include:

  • The cost of an additional night's accommodation where the room cannot immediately be re-let; and

  • A R1000 cleaning service charge towards deep cleaning, steaming, laundering fabrics and bedspreads and removing smoke odours.

Additional costs may be charged where the actual reasonable cost of restoring the room exceeds this amount.

34. Further Estate Terms and Conditions

Guests must comply with all Estate rules, including the following

  • Adhere to the fire-index regulations displayed on the sign at the entrance to the Estate.

  • Vehicles may only be driven on demarcated Estate roads.

  • A maximum speed limit of 30 km/h applies on Estate roads.

  • No fauna or flora may be damaged, disturbed or removed.

  • No firearm may be discharged on the property or Estate.

  • No fireworks may be discharged on the property or Estate.

  • No animal, bird or reptile may be hunted, captured or harmed on any portion of the Estate.

  • Do not litter anywhere on the Estate.

  • A R3,000 fine for littering may apply where a person is found responsible, including where an offence is recorded on security cameras.

  • No loud noise, music or other disturbance may be created at the establishment or elsewhere on the Estate.

  • Bicycles may only be ridden on demarcated roads within the Estate. Guests are welcome to use suitable public roads outside the Estate where legally permitted.

  • Jogging within the Estate is undertaken at the guest's own risk.

  • When viewing game from your own vehicle, you may not leave established roads.

  • Please respect all “NO ENTRY” and “PRIVATE PROPERTY” signage.

  • No off-road motorcycles or road motorcycles are permitted where prohibited by Estate rules.

  • Do not feed animals, particularly monkeys and baboons.

  • Guests may not enter the clubhouse swimming pool where access is prohibited.

Guests may be responsible for fines, penalties or costs imposed as a result of their breach of Estate rules.

35. Fire Safety

Guests must comply with all fire restrictions and instructions issued by Management or the Estate.

Open flames, fires, braais or similar activities may only be used in areas designated or approved for that purpose.

During periods of high fire risk, certain activities may be restricted or prohibited.

Guests must never leave an open flame or fire unattended.

36. Drones

For the privacy, safety and comfort of guests, as well as the protection of surrounding wildlife, the use or operation of drones or unmanned aerial vehicles is strictly prohibited anywhere on the Leopard’s Rock Bush Boutique premises or within the surrounding Estate boundaries unless Management and the Estate have expressly authorised such activity in writing.

This includes:

  • Recreational flying;

  • Aerial photography;

  • Videography; and

  • Commercial drone operations.

A guest found operating a drone without authorisation may be instructed to cease operation immediately.

Depending on the seriousness of the breach, Management may request that the guest leave the premises without refund, subject to applicable law.

Management reserves the right to report unauthorised drone activity to Estate Security or the appropriate authorities.

Any action relating to equipment will be taken only where legally permitted.

37. Pets

Regretfully, no pets are permitted at Leopard’s Rock Bush Boutique, unless Management has expressly confirmed otherwise in writing or where applicable law requires accommodation of an assistance animal.

Guests should contact Management before booking if they have any questions regarding this provision.

38. Commercial Photography and Content Creation

Photography for ordinary personal use is welcome, subject to the privacy of other guests and Estate rules.

Professional photography, commercial filming, organised content creation, advertising shoots or commercial use of the property as a location requires prior written approval from Management.

Guests may not photograph or record other guests, staff or private areas in a manner that unreasonably infringes their privacy.

39. Website Disclaimer

We have taken reasonable care to ensure that information presented on our website is accurate and current.

However, Leopard’s Rock Bush Boutique does not warrant that every item of information contained on or accessible through the website will always be completely accurate, current or error-free.

Images on the website are intended to provide an accurate representation of the accommodation, but furnishings, décor, vegetation, views and other features may change over time.

Leopard’s Rock Bush Boutique reserves the right, where appropriate, to revise, amend, alter, update or delete information published on the website.

Obvious typographical or technical errors do not create an entitlement to a product, service or accommodation at an incorrect price.

40. Third-Party Websites and Booking Platforms

Our accommodation may be advertised or booked through third-party websites and booking platforms.

Those third parties operate independently and may have their own:

  • Terms and Conditions;

  • Cancellation policies;

  • Privacy policies;

  • Payment procedures; and

  • Service fees.

Where a booking is made through a third-party platform, certain changes, cancellations or refunds may need to be processed through that platform.

Leopard’s Rock Bush Boutique is not responsible for independent representations made by third parties that have not been authorised by us.

41. Method of Payment

No cheques are accepted.

Permitted payment methods include:

  • Cash on arrival, where agreed;

  • Electronic bank transfer (EFT); and

  • Credit card payments.

Any payment method remains subject to availability and confirmation at the time of booking.

Guests should never make payment to banking details received through an unexpected or suspicious communication without first verifying the details directly with Leopard’s Rock Bush Boutique.

42. Banking Details

Account Name: Tiluma (Pty) Ltd
Account Number: 63096206511
Branch Code: 251045

Please use your name or booking reference as the payment reference.

Guests are strongly encouraged to verify banking details directly with Leopard’s Rock Bush Boutique before making payment, particularly if they receive any communication claiming that our banking details have changed.

Leopard’s Rock Bush Boutique will not be responsible for payments made to fraudulent bank accounts as a result of communications that did not originate from us, except where liability is imposed by applicable law.

43. Fraud and Payment Security

Guests should be alert to invoice, email and banking-detail fraud.

If you receive communication advising that Leopard’s Rock Bush Boutique's banking details have changed, please verify the information with us through a trusted contact method before making payment.

Proof of payment does not constitute confirmation that funds have cleared into our bank account.

A reservation may remain subject to receipt of cleared funds.

44. Breach of Terms and Conditions

Where a guest materially breaches these Terms and Conditions, Estate rules or reasonable instructions from Management, Leopard’s Rock Bush Boutique may take reasonable corrective action.

Depending on the seriousness of the breach, this may include:

  • Issuing a warning;

  • Charging for damage or additional services;

  • Restricting access to certain facilities;

  • Requesting assistance from Estate Security;

  • Terminating the stay; or

  • Requesting that the guest leave the premises.

Serious conduct involving violence, threats, illegal activity, deliberate damage or material danger to another person or property may result in immediate action.

Any action taken will remain subject to applicable South African law.

45. Responsibility of the Booking Guest

The person who makes the booking accepts responsibility for:

  • Providing accurate booking information;

  • Paying amounts due;

  • Communicating these Terms and Conditions to all persons included in the reservation;

  • Ensuring that all members of the party comply with the Terms and Conditions and Estate rules; and

  • Any loss or damage for which that person or a member of their party is legally responsible.

46. Changes to These Terms and Conditions

Leopard’s Rock Bush Boutique may update these Terms and Conditions from time to time.

The Terms and Conditions applicable to a booking will generally be those communicated or published in relation to that booking, subject to any subsequent change required by law or mutually agreed between the parties.

The latest website version will display the date on which it was last updated.

47. No Waiver

If Leopard’s Rock Bush Boutique does not immediately enforce any provision of these Terms and Conditions, this does not mean that the provision has been waived.

A waiver in relation to one occurrence does not constitute a waiver in relation to another occurrence.

48. Entire Agreement

These Terms and Conditions, together with:

  • Your booking confirmation;

  • Any specific rate or promotional conditions;

  • Our Privacy Policy;

  • Applicable Estate rules; and

  • Any separately agreed written arrangements,

constitute the terms governing your accommodation booking with Leopard’s Rock Bush Boutique.

Where there is a conflict between a specific written booking condition and these general Terms and Conditions, the specific written booking condition will apply to the extent of that conflict, subject to applicable law.

49. Contact

Should you have any questions regarding your booking or these Terms and Conditions, please contact Leopard’s Rock Bush Boutique directly.

Leopard’s Rock Bush Boutique
4 Giraffe View
Modimolle, Limpopo, 0510
South Africa

Email: [email protected]

By making a reservation, paying any amount towards a booking, checking in or making use of Leopard’s Rock Bush Boutique's accommodation or facilities, you acknowledge that you have read, understood and agreed to these Terms and Conditions.

© 2026 Leopard's Rock Bush Boutique. All rights reserved.